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This procedure displays and closes an existing thread, adds a post to an existing thread, and creates a new discussion thread on an existing document.
Discussion threads are a collaboration tool that provide a forum for users to share their ideas on a document. You can view and add to existing discussion threads for a currently selected document, or create a new discussion thread.
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Perform the following steps:
| 1. | Log in to KnowledgeTree's web interface; then, open the document's Document Details page. |
| 2. | In the Document actions menu, click Discussion. |
| • | view all threads on this document, including closed threads? Scroll to the bottom of the page; then, click View threads. A list of past and existing threads displays at the top of the page, with the following information on each thread: subject, creator, number of views, number of replies, date of last activity, current state, and concluding comment. |
| • | create a new thread? Enter a topic in the Subject field; then, add your comment in the Body field. Click Create thread. By default, the first state on a thread is 'Under discussion'. |
| • | open an existing thread to add to a discussion? Click on the thread subject in the Existing threads section to open the thread. Add a subject for your post; then, add a comment. If the matter requires further discussion, leave the state unchanged. By default, the state of a thread is 'Under discussion' until a user moves the thread to the 'concluded' state, and thereafter to 'closed'. By default, threads move through the following states in succession: Under discussion, Conclusion, Closed. Click Post reply. |
| • | close a thread? Click on the thread subject in the Existing threads section to open the thread. Enter a subject line for your final comment; then, add a comment. Click Post reply; then, select Closed from the State pick list. In the Reason field, specify a reason for closing the thread; then, click Change state. |
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