Requesting Assistance

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Working in KnowledgeTree's Web Interface > Browse Documents > Working with Documents > Requesting Assistance

This procedure sends a request for assistance on a document to the system administrator and the document owner.

 

Perform the following steps:

1.Log in to KnowledgeTree's web interface; then, open the document's Document Details page.

 

2.In the Document actions menu, click Request Assistance to open the Request Assistance page.

 

3.Define a subject line and details of your request; then, click Request Assistance.

 

 

 

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This work is licensed under a Creative Commons Attribution 3.0 License.
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