Getting Help for KnowledgeTreeLive

Your KnowledgeTreeLive subscription includes an unlimited number of support cases per year.

Support is provided through the following channels:

Note: When signing up for an account, you will be provided with

an account username and password for logging support requests

through the online Issue Tracking System.

Monitoring System Status

To view the status of the KnowledgeTreeLive service at any time, you can view the online monitoring service at: http://www.knowledgetree.com/knowledgetreelive/status.

Contacting KnowledgeTree

If you do not find what you're looking for, please contact our sales team:

Call: +1 415.200.0225

Fax: +1 415.449.3595

Email: sales@knowledgetree.com