Support and System Information

Managing KnowledgeTree > DMS Administration > Miscellaneous > Support and System Information

The Support and System Information page in the Miscellaneous section of DMS Administration provides information that allows the KnowledgeTree administrator and developers to troubleshoot problems in the system.

The output of a php_info command is displayed in a scrollable window on the page - this information may be sent to KnowledgeTree support staff for further assistance with an issue.

Clicking the Download PHP Information link on this page automatically runs php_info and prints the results to KnowledgeTree's document management system.

Note: If you are concerned that distributing this information represents a security risk for your organization, we recommend that you sanitize the output before copying and sending it. Alternatively, please enquire about sending the information directly to the developer dealing with your issue.

This page also provides a link to the KnowledgeTree Issue Tracker, where you can: