Restoring the Default Admin Password


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Getting Started > Logging In > Restoring the Default Admin Password

This procedure restores the default administrator credentials that are created automatically during installation to provide initial access to the KnowledgeTree:

•username - admin
•password - admin

 

 

Have you forgotten your password?

KnowledgeTree does not allow password resetting system - you can only restore the default admin credentials. If you are an administrative user, and you have forgotten your login password, you will need to manually modify the database to restore the admin password to 'factory' default.

 

Perform the following steps:

1.Navigate to KnowledgeTree_Directory\mysql\bin in the command prompt.

 

2.Enter the following command: mysql.exe -u dmsadmin -p dms

 

3.Run the following SQL command within MySQL:

UPDATE USERS SET password='21232f297a57a5a743894a0e4a801fc3' WHERE id=1;

 

4.You will be logged in with the following credentials:
•username: admin
•password: admin

 

 

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