Welcome to KnowledgeTree > Getting Help | KnowledgeTree Document Management Software

Getting Help

KnowledgeTree provides professional support services to subscription customers. Our support service includes priority assistance from the KnowledgeTree support staff and engineers, with guaranteed response times.

Click here to find out more about more about KnowledgeTree's Commercial Support Services, or contact us for help with choosing the best support package for your needs.

Subscription Customers

You will receive an email with instructions for logging support requests with your KnowledgeTree license. You can also find out how to log support requests on the KnowledgeTree Wiki.

See also Getting Support on the KnowledgeTree Wiki.

Community Edition

Community support is available at the KnowledgeTree Community Forums. Post your questions at http://forums.knowledgetree.com/, where our support staff, developers, and a wide number of KnowledgeTree community members, endeavor to answer questions around installing, managing, and using the KnowledgeTree Document Management System.

Documentation

The following documentation is available from http://www.knowledgetree.com/documentation:

•	KnowledgeTree Installation Guide

•	KnowledgeTree User Guide

•	KnowledgeTreeLive User Guide

•	KnowledgeTree Client Tools User Guide

•	A Guide to the Integration Interfaces into KnowledgeTree

•	A Guide to the Document Import Interfaces into KnowledgeTree

Don't see what you're looking for?

Try the following:

•	Find all Community Resources listed at http://www.knowledgetree.com/community

•	Review the Release Notes for the relevant version

•	Post your questions (and answers) at the KnowledgeTree Community Forum

•	Request new features, or tell us about an error. How do I use KnowledgeTree's Issue Management System?

This work is licensed under a
Creative Commons Attribution 3.0 License.