Email Document Types

Email document types are used to gather relevant metadata for emails saved from Microsoft Outlook to KnowledgeTree through KnowledgeTree Client Tools for Windows.

Note: KnowledgeTree Client Tools for Windows allows you to emails and attachments from Microsoft Outlook to KnowledgeTree, and to attach files directly from KnowledgeTree to outgoing email messages. See the KnowledgeTree Client Tools Guide for more information about this KnowledgeTree Commercial client tool.

The Email document type contains a default fieldset with the following metadata fields:

Note: Although the default Email document type fieldset is editable, but we strongly recommend that you do not change the pre-configured settings or field names. Changing the defaults may prevent the gathering of useful metadata for saved emails.