Creating and Using Workflows


Previous page Next page  Documentation Home Print this Topic

Managing KnowledgeTree > DMS Administration > Document Metadata and Workflow Configuration > Workflows > Creating and Using Workflows

Setting up a workflow involves the following tasks:

 

Before you begin:

Define the business process of the document type for which you are creating the automated workflow:

 

name the workflow - what are you going to call this workflow

 

define workflow states - map out the workflow states. Typically, a state is the point at the end of one task and prior to the start of the next task - i.e. a milestone in the document life-cycle, and the result of the action in the Transition

 

define transition - map out the transitions that lead to each subsequent state. Transitions are the actions that result in the document moving from one state to the next state.

 

define workflow security - work out security considerations for documents in the workflow, at the various states and transitions - i.e. may only users who have a certain Role perform some of these Transitions (e.g. perhaps only users who have the role 'Manager' may approve the document at a certain point); do you need to ensure that only users with the appropriate permissions are allowed to perform certain transitions (e.g. perhaps you don't want to allow users who have submitted a leave application to transition the document to the 'Approved' stage, and at that point only users with 'read' and 'write' permission are allowed to perform the transition.

 

 

Getting Started

1.Add the workflow to KnowledgeTree:
1.1.define the workflow name
1.2.list the states
1.3.list the transitions
1.4.connect transitions and states (configure the workflow process)

 

2.Configure the workflow:
2.1.set up security by state
assign permissions that are controlled by each state in the workflow
allocate state-controlled permissions to groups and roles

 

2.2.set up notifications by state
select the groups and roles to receive notification when a document reaches a specified state in the workflow

 

2.3.configure the workflow transitions
set up guard triggers on the transition - these are various types of restrictions that apply on the transition
add transition effects (actions) - what happens after the transition occurs (e.g. perhaps the document moves to a particular folder)

 

 

 

Working with existing workflows

Having added and configured the workflow, you can:

edit the workflow name
enable / disable the workflow
add new states
add new transitions
edit the workflow process - i.e. change the connections you set up between states and transitions
view permissions that are currently controlled by states
remove state control of permissions
remove state-controlled permissions from groups and roles
view actions that are blocked by each state in the workflow
unblock document actions that are currently blocked by states in the workflow
view existing notifications
edit notifications
change the transition name
edit the transition restrictions
edit transition actions

 

 

Configuring Workflows involves the following tasks:

editing basic workflow details - change workflow name, select starting state, enable/disable the workflow
adding new states to the workflow
adding new transitions to the workflow
editing states - changing the name of the state
configuring security on each state
configure notifications on each state

 

 

© 2008 KnowledgeTree Inc.
Creative Commons License
This work is licensed under a
Creative Commons Attribution 3.0 License.