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Authentication |
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Managing KnowledgeTree > DMS Administration > Users and Groups > Authentication KnowledgeTree provides an inbuilt authentication method - Database Authentication. The system uses this default authentication to control access to users and groups in its database.
KnowledgeTree provides the ability to add external authentication sources that allow the organization to maintain its own list of the users and groups requiring controlled access to the repository. External authentication sources and authentication provider information may be edited or deleted in KnowledgeTree's administrative module - DMS Administrations.
Note: The credentials of each user from the external authentication source is added to KnowledgeTree to allow the system to use their details to control access to the repository.
Cannot change the authentication method There is currently no way to convert a user's predefined authentication source. After adding a user, and selecting a particular authentication source - e.g. LDAP - it is not possible to change the authentication source for this user. To allow this user to log in using an alternative authentication source, such as the normal database, the user will need to be added to the system a second time, under a new username, and with the preferred authentication source selected. This is because users cannot be deleted in KnowledgeTree; they can only be disabled.
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