Administrator Mode

Administrator mode is a system state that allows KnowledgeTree administrative users to override the permissions system, in an audited fashion, in order to access all documents in the system, and to perform actions that are typically not allowed when administrator mode is disabled, such as deleting a Unit folder.

With administrator mode enabled, Unit Administrators are allowed access to all documents in their Unit, but not on all documents throughout the system, i.e. outside of the Unit where they have administrative privileges.

Administrator mode provides an audited method of fixing errors on documents or in folders where even administrative users are usually denied access, such as content containing classified information.

Note: Even with Administrator mode enabled, system administrators are not allowed to delete immutable documents using the Delete button in Browse Documents. Immutable documents can only be deleted using the Delete action on their Document Detail page. This ensures that immutable documents are only deleted one at a time, and avoids the mistaken deletion of an immutable document in a mass action delete.